Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Old Hickory crews are already moving. We dispatch Old Hickory units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Hirex Water Damage started because homeowners in Old Hickory, TN kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Old Hickory roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Flood Damage Cleanup in Old Hickory isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Old Hickory, TN licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Old Hickory, TN so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Anyone in Old Hickory who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Old Hickory call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Old Hickory jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Old Hickory team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our Old Hickory teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Old Hickory rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Old Hickory, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Old Hickory properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Old Hickory get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
Every Old Hickory job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside Old Hickory, TN means Old Hickory response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Tell our Old Hickory dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
Our nearest available Old Hickory crew is dispatched immediately with truck-mount extraction gear on board.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
Every Old Hickory job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Old Hickory work order we issue. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Because our equipment is staged inside Old Hickory, TN, most Old Hickory calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every Old Hickory job, not an add-on option.
Around-the-clock coverage in Old Hickory includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Yes, our Old Hickory crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Old Hickory tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in Old Hickory, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Old Hickory jobs.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
We stand behind every Old Hickory job with a documented dry-standard guarantee and a 30-day callback policy.
Our Old Hickory coverage extends through the zip codes shown here and into nearby Old Hickory, TN communities.
Beyond Old Hickory itself, our coverage extends across nearby zip codes, with additional Old Hickory, TN crews available for large-scale or commercial losses. If your address falls inside or near Old Hickory, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Old Hickory, Old Hickory, TNReach our Old Hickory line directly and get a technician on the way today.
Call +1-844-578-1604