Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Old Hickory crews are already moving. Our Old Hickory-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.
Hirex Water Damage started because homeowners in Old Hickory, TN kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Old Hickory roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Water Damage Repair in Old Hickory isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Old Hickory, TN, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Old Hickory, TN warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Talk to a Old Hickory property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Old Hickory call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Old Hickory jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Old Hickory line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Old Hickory crews scale the response to match the loss — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Old Hickory rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in Old Hickory, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
Old Hickory businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Old Hickory get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
On top of standard drying, our Old Hickory crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Because our equipment cache sits inside Old Hickory, TN, most Old Hickory calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
A short call with our Old Hickory dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
The closest available technician is routed to your Old Hickory property with equipment staged and ready.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.
Every Old Hickory job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Old Hickory paperwork, not just mentioned over the phone. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Most Old Hickory dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
We always quote first. You'll see a written estimate for the Old Hickory job before any drying equipment starts running.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Old Hickory properties.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Old Hickory insurance claim.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
We regularly handle sewage backups in Old Hickory using full containment, PPE, and EPA-registered antimicrobial products.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Commercial response is a regular part of our Old Hickory work — restaurants, offices, and multi-unit buildings included.
Most Old Hickory residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Old Hickory service, not an upsell.
We stand behind every Old Hickory job with a documented dry-standard guarantee and a 30-day callback policy.
See the zip codes and nearby cities listed below — our Old Hickory crews cover that full radius.
Old Hickory is our home base, and our reach extends across Old Hickory, TN through a network of staged equipment and on-call technicians. If your address falls inside or near Old Hickory, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Old Hickory, Old Hickory, TNReach our Old Hickory line directly and get a technician on the way today.
Call +1-844-578-1604