Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Old Hickory crews are already moving. Hirex Water Damage sends licensed technicians straight to your Old Hickory address with extraction equipment already loaded and running.
We built our Old Hickory branch after hearing the same complaint over and over from Old Hickory, TN property owners — the "24/7" number that never actually answers. Every technician on our Old Hickory roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Water Damage Repair in Old Hickory isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Old Hickory, TN licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Old Hickory, TN so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any Old Hickory property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Old Hickory call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Old Hickory jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Old Hickory team and get a straight answer on how urgent it is.
We size the Old Hickory response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Our Old Hickory units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Old Hickory, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial Old Hickory accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Old Hickory crews are trained for exactly that protocol.
On top of standard drying, our Old Hickory crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.
You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Our Old Hickory, TN warehouse keeps drying equipment close, which typically puts a Old Hickory tech at your door inside an hour.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
A short call with our Old Hickory dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
Our nearest available Old Hickory crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
We measure moisture with instruments, not guesswork, and we won't sign off on a Old Hickory job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Old Hickory paperwork, not just mentioned over the phone. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Most Old Hickory dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every Old Hickory job, not an add-on option.
Around-the-clock coverage in Old Hickory includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Old Hickory job as complete.
We regularly handle sewage backups in Old Hickory using full containment, PPE, and EPA-registered antimicrobial products.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Yes, we regularly respond to commercial and multi-unit losses in Old Hickory, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Old Hickory jobs.
Quick extraction and drying in Old Hickory significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
We stand behind every Old Hickory job with a documented dry-standard guarantee and a 30-day callback policy.
See the zip codes and nearby cities listed below — our Old Hickory crews cover that full radius.
Our Old Hickory dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Old Hickory, TN for larger losses. If your address falls inside or near Old Hickory, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Old Hickory, Old Hickory, TNCall now and speak with a real Old Hickory dispatcher, not a national call center.
Call +1-844-833-1325