A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Our Old Hickory-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.
Too many Old Hickory, TN families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its Old Hickory operation differently. Every technician on our Old Hickory roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Basement Flooding in Old Hickory isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Old Hickory, TN licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Our Old Hickory, TN-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Anyone in Old Hickory who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Old Hickory call at a time.
The most expensive Old Hickory restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our Old Hickory dispatcher will give you an honest read on urgency, not a sales pitch.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Old Hickory crews scale the response to match the loss — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Old Hickory rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Old Hickory, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Old Hickory businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Old Hickory job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
We apply antimicrobial treatment during every Old Hickory drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Our Old Hickory, TN warehouse keeps drying equipment close, which typically puts a Old Hickory tech at your door inside an hour.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
A short call with our Old Hickory dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
A licensed technician heads to your Old Hickory address with extraction and drying equipment already loaded.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
Our Old Hickory technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Old Hickory paperwork, not just mentioned over the phone. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Because our equipment is staged inside Old Hickory, TN, most Old Hickory calls see a technician on-site within 60 to 90 minutes of the initial call.
Yes — every Old Hickory job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Our Old Hickory on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Old Hickory job as complete.
Blackwater and sewage response is a core part of what our Old Hickory team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Old Hickory tech confirms it's safe.
Commercial response is a regular part of our Old Hickory work — restaurants, offices, and multi-unit buildings included.
Most Old Hickory residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Our Old Hickory guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
Our Old Hickory coverage extends through the zip codes shown here and into nearby Old Hickory, TN communities.
Old Hickory is our home base, and our reach extends across Old Hickory, TN through a network of staged equipment and on-call technicians. If your address falls inside or near Old Hickory, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Old Hickory, Old Hickory, TNCall now and speak with a real Old Hickory dispatcher, not a national call center.
Call +1-844-234-5373