A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Old Hickory units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Too many Old Hickory, TN families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its Old Hickory operation differently. Every technician on our Old Hickory roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Burst Pipe Cleanup in Old Hickory isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Old Hickory, TN, so you're protected from the moment our truck pulls into the driveway.
Our Old Hickory, TN-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Anyone in Old Hickory who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Old Hickory call at a time.
The most expensive Old Hickory restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Old Hickory team and get a straight answer on how urgent it is.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Old Hickory crews scale the response to match the loss — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Old Hickory property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Old Hickory, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial Old Hickory accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Old Hickory job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
We apply antimicrobial treatment during every Old Hickory drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
Every Old Hickory estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Local staging inside Old Hickory, TN means Old Hickory response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
Our Old Hickory team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
Our nearest available Old Hickory crew is dispatched immediately with truck-mount extraction gear on board.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.
Every Old Hickory job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Old Hickory work order, not just in an ad. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Most Old Hickory dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Yes — every Old Hickory job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Old Hickory properties.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Yes, our Old Hickory crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Yes, we regularly respond to commercial and multi-unit losses in Old Hickory, including retail, restaurants, and office space.
Most Old Hickory residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Quick extraction and drying in Old Hickory significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
Our Old Hickory coverage extends through the zip codes shown here and into nearby Old Hickory, TN communities.
Our Old Hickory dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Old Hickory, TN for larger losses. If your address falls inside or near Old Hickory, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Old Hickory, Old Hickory, TNReach our Old Hickory line directly and get a technician on the way today.
Call +1-844-234-5373